Reset the ActiveKEY
1. Gently press a paperclip into the 'reset' hole on the back lower right side of the ActiveKEY. Be careful not to press too hard, as you may damage the ActiveKEY.
2. Once you've hit the reset button, the key will read GE SECURITY ACTIVEKEY for several seconds and then turn off.
If you try the operation again, and continue to have difficulty, it may be a problem with the Infrared communication