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eKEY App Resources

Choose a link below to view information about your eKEY^® application:

Support

How-To

Install the eKEY application

Authorize the eKEY app

Reset the authorization code

Update an expired eKEY app

Get an update code

Change the eKEY app PIN

Manually pair with a Supra eKEY Fob

Obtain a key

Release/open a shackle

Set up Beginning and End of Showing Notifications

Set up General Email Notifications

Turn ON Assistant menu in Androids

Documents

eKEY Professional QuickStart

eKEY QuickStart (Android™/Apple®/BlackBerry®)

eKEY QuickStart for Palm/Windows Mobile

User Manual:

Android™, Apple, or BlackBerry

Mobile SupraWEB with the eKEY app

eKEY Fob Instructions

eKEY Error Codes

Supra Adapter Instructions for Apple Products

Videos

Introduction to the Supra system

Update the eKEY software

Android:

Open an iBox BT or BT LE keybox
^{Release shackle on an iBox BT or BT LE}

Apple Products:

Open an iBox BT with iPhone^®3, 4, or 4s
Open an iBox BT with iPhone 5 or 6
Open an iBox BT LE with iPhone 4s, 5, or 6
Release iBox BT shackle with iPhone 3, 4, 4s
Release iBox BT shackle with iPhone 5 or 6
Release shackle on an iBox BT LE with iPhone 4s, 5, or 6

BlackBerry:

Open an iBox BT or BT LE
Release iBox BT or iBox BT LE shackle

Android is a trademark of Google Inc. BlackBerry is a registered trademark of Research in Motion (RIM). Bluetooth is a registered trademark of Bluetooth SIG. iPhone is a registered trademark of Apple, Inc., registered in the U.S. and other countries. Windows is a registered trademark of Microsoft Corporation in the United States and other countries.