Obtain a Shackle Code Report

Obtain a Keybox Shackle Code/CBS Code Report

If you don't know the shackle code or CBS code for your keybox, you may request an emailed report from KIM Voice if the keybox is assigned to you.

  1. Call KIM Voice at 1.888.968.4032
  2. When you hear "Hello this is KIM", enter your key serial number followed by the PIN code you use to open keyboxes.
  3. Choose option 5 for a report.
  4. Choose option 2 for email reports.
  5. Choose option 5 to request a list of your keyboxes, shackle codes, and CBS codes.

Note: If your email address is not correct in the SupraWEB system or if the keybox is not properly assigned to you, you will not be able to receive a report from KIM Voice, and will need to contact your Association/MLS.